了保证所有客户的卫生安全，我们的退换货政策如下：

• 不可退换： 所有已拆封或已使用的产品，恕不接受退货或换货。

• 质量问题： 若产品在签收时存在包装破损或品质瑕疵，请在 3 天内联络我们，并附上照片/视频作为证据。

• 退款流程： 经核实符合退款条件后，款项将在 7 个工作日内原路退回到您的支付账户。

To ensure hygiene and safety for all our customers, our return and refund policy is as follows:

• Non-Returnable: Opened or used products are strictly non-returnable and non-exchangeable.

• Defective Items: If you receive a damaged or defective item, please contact us within 3 days of delivery with photos/videos as proof.

• Refund Process: Once the claim is verified, the refund will be processed and returned to your original payment method within 7 business days.